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eBike Servicing and Repairs

Cyclepath Kelowna’s professional e-bike technicians are highly skilled, experienced, and extremely knowledgeable about electric bikes…

Here at Cyclepath Kelowna, we want you out on your eBikes as often as possible. 

For optimal performance over time, you should regularly maintain and service your eBike. Repairs should be attended to promptly too so you can be sure you aren't risking your own health and safety or damaging your bike . 

Is Servicing an EBike different to servicing a regular bike? 

Yes, and no.

Servicing and repairs for ebikes can be split into two categories: mechanical and electrical. 

The mechanical component of the servicing and repairs is the same as a regular bike. The components and geometry change slightly to cater for the extra weight and room the electrical components take up, but otherwise eBikes have the same casettes, brakes, handlebars, and grips regular bikes have.

BUT servicing the electrical components is different, since regular bikes don't have the electrical system.

Additionally, not all ebike systems are created equally.

We are a service center for electric-assist bikes with Bosch, Shimano, or Yamaha Drive units onlyThis means we only repair bikes with the battery positioned on the downtube on the bike.  

We are not equipped to work on the electrical components of hub drive motor units. We will service mechanical repairs and flat tire repairs for hub-drive units on a case by case basis only. Again, we will not work on the electrical system or address power/performance issues for hub-drive ebikes. 

If you bought your bike from us, we're equipped to service it. If you bought it from many of the other reputable bike specialty retailers in town, there's a good chance we'll service it too. If you're not sure whether it's a hub-drive motor unit, reach out and we'll let you know.  

Comprehensive Ebike Service

$119.99

   
Basic Wash
Safety Inspection including checking all bolts and fasteners
Chain cleaned and lubed
Tire pressure checked and corrected
Derailleurs and shifting checked/adjusted
Derailleur hanger alignment checked/adjusted
Adjust cable brakes (hydraulic brake bleeds not included)
Hub bearings and Headset preload checked and adjusted
Bottom bracket preload checked and adjusted
Minor wheel truing

ADD ON Drivetrain cleaned in a solvent bath and re-lubed               + $40
ADD ON Drivetrain replacement (labour only, parts additional)               + $40

COmprehensive + EBike Service

$149.99


    • Basic Wash
      Safety Inspection including checking all bolts and fasteners
      Chain cleaned and lubed
      Tire pressure checked and corrected
      Derailleurs and shifting checked/adjusted
      Derailleur hanger alignment checked/adjusted
      Hub bearings and Headset preload checked and adjusted
      Bottom bracket preload checked and adjusted
      Complete truing of wheels
      Hydraulic Brake Bleeds Included
      Replacement of brake pads labour included (parts additional)

       Inspection and cleaning of electrical components
      Electrical software AND firmware diagnosis and update (Bosch, Shimano, or Yamaha Drive Units ONLY) 

ELECTRIC bike OVERHAUL

$449.99


    • Deep Wash
      Complete disassembly and cleaning of bike
      Parts greased and cleaned with reassembly
      Safety Inspection including checking all bolts and fasteners
      Drivetrain cleaned in a solvent bath and lubed
      Tire pressure checked and corrected
      Derailleurs and shifting checked/adjusted
      Derailleur hanger alignment checked/adjusted, clutch service if applicable
      Headset disassembled, cleaned, and inspected, repacked with grease
      Hubs disassembled, cleaned, and inspected, repacked with grease
      Bottom bracket adjusted or replaced
      (Replacement bearings/parts additional)
      Complete tension and truing of wheels
      Hydraulic Brake Bleeds Included
      Replacement of brake pads labour included (parts additional)
      Replacement of cables and housing Labour Included (Parts Additional)
      Fork Lowers Oil and Seals (Labour), Rear Shock Air Can Service (Labour)
      ^  (Suspension Parts Additional)  ^
      Frame pivots stripped down to bare, bearings inspected/cleaned/installed if needed
      Full detailing of frame and wheels
      Installation labour for any parts and accessories included